Jul 6, 2006

Frustration

Grr. Sitting here, looking out the window at the rain, wondering if I should take my laundry off the line. At least we are having a break from the heat. I felt like we were living in Florida-temps in the 90's, humid and no AC. Every once in a while a breeze would come along, but houses here are constructed with big open spaces like CA-it is impossible to get a cross breeze in the house. Poor Griffen has a dark roof outside his window, afternoon sun and the water heater next to his room. I ended up turning the water heater off except for a few hours in the morning for showers and washing dishes and in the evening for laundry.

Still waiting for a credit report so that I can get my name added to Jason's account. At this rate we will be back in the US before that happens. For some reason, the credit agency can't match my name with my address. So I had to send them a copy of my passport and scrounge for original bills in my name with our address on it. Lot of good that does to prove I am who I am-most bills (if I have any) say Mrs. Martin. Well Mrs. Martin could be any Mrs. Martin. Luckily Kaitlyn's flute rental is in my name and the County Council Tax bill is in both our names. I called them today as some info was supposed to be sent to me weeks ago. They will re-send today (for the 5th time) and I should have it tomorrow or Saturday. Right.

OK- the slight drizzle is now a nice down poor-time to bring in the clothes.

We are also fighting with the utility company. First of all, the computer system was down so I couldn't pay the bill online for gas, just electricity. I tried to call and do it over the phone (Jason was out of town), but since my name isn't on the bank account they wouldn't let me. They don't take credit cards for payment. I can't sign a check. I ended up signing a check anyway. Lot of good that did me as a week later we got a red notice saying the bill hadn't been paid. The check cleared and we got another notice saying they were going to shut off our gas. This was on a Saturday-so we called the number on top of the letter-the office was closed due to computer problems and agents not being able to access accounts. So on Monday Jason called-they put a hold on our account and said they'd look into the payment. Two days later another letter. So I got on the computer and noticed that our electricity account had a credit-the same amount of our gas bill. MMM. I called the company again and they saw the credit and said they'd look into it, but it could take 2 weeks. Two days later another letter this time threatening legal action, police will come with the gas company and disconnect my line, charge me 10 pounds for each letter they have sent me, 300 pounds to re-connect and I will be required to go on a pre-paid basis for gas. Nice. So I called once again. This guy can't help me because the electricity system has been updated but the gas hasn't been yet and the 2 systems can't talk to each other. But he will take note and I will get these letters (at no charge) until the matter is cleared. Good thing those bills are in Jason's name-who knows what it would do for my ability to get my name on a joint account!

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